Privacy

The short version

We keep what ALLE needs to work: your questions, the answers people give, and the few details that let you get back to them. We don't sell your information, we don't show ads, and we don't track you across other sites or apps.

When you ask

We keep the name you ask under, your intro, your questions and any photos you add. Anyone with the link or QR code can see these, so don't put anything private in them.

When you answer

We keep your answers and the name you give with them, if you give one. The person who asked can read them, and so can other people who answered the same questions. Answers are written to one person's questions, not posted publicly.

Chats

When you answer someone's questions, you join their group chat in the app. We keep the messages, photos, voice notes and files sent there so everyone in the chat can read them, including people who join later. Private messages can only be read by the two people in them. You can delete any message you sent, leave a chat, or block someone from messaging you privately.

If you report a message, we keep a copy of it and your reason so we can look into it. If you allow notifications, we keep your phone's notification token so we can tell you about new messages.

Your account

ALLE gives you a code to log in with, like K7Q2XM. We keep it in a protected form so we can show it to you again in the app. If you set up your account, we also keep the phone number or email you add, so your questions and answers can follow you to another phone.

Location

ALLE only uses your location if you allow it, and only for two things: showing questions pinned near you, and pinning your own questions to the spot where you're standing. We don't keep where you were. We only keep the time you were last at a pinned place, so its questions stay with you for an hour after you leave.

If you turn on nearby alerts, your phone watches for pinned places itself and tells ALLE when you arrive at one, so we can let you know its questions are there. You can turn alerts off in the app's Settings at any time.

When you pin your own questions to a place, we keep that spot and how far around it reaches.

ALLE Plus

Plus is bought through the App Store or Google Play. Apple or Google handle the payment; we never see your card. We use RevenueCat to confirm who has Plus, which receives your ALLE account number and your purchase details.

This website

If you ask questions on this site, it sets one cookie, a random code that keeps those questions tied to you on this browser for a year. There are no analytics or advertising cookies.

Keeping and deleting

We keep your information while your account is in use. You can ask us to delete your account at any time; that removes your questions, the answers to them, and your own answers.

Children

ALLE is not meant for children under 13, and we don't knowingly keep information about them.

Changes

If this policy changes, we'll update this page and the date it changed. For bigger changes, we'll tell you in the app.